Yes — Lidl Connect is a Pay As You Go service, so you’re free to stop using it whenever you choose.



There’s no cancellation process and no commitment.


If you’d like to keep your number, you can port it to another network by following their instructions during the switch

We’re sorry for your loss.

If you need to close an account for someone who has passed away, please reach out to our Live Chat team to submit your bereavement request.

Once completed, return the form to us following the instructions provided.

If you need support at any stage, our customer care team is available via Live Chat.