To join Lidl Connect, here’s what you’ll need:

• A Lidl Connect SIM card. You can buy one at any Lidl store, which included your first €14.99 top up voucher. It’s a Triple SIM (Standard, Micro, Nano), so it fits all phone types.

• An unlocked mobile phone. Your phone must be unlocked or compatible with Vodafone’s network.

• Internet connection. Needed to activate your SIM.

• An email address. Required to send you a plan summary, with a reference number and key details of your plan.

Lidl Connect SIM cards are available exclusively in Lidl stores across Ireland, for €14.99 including a top-up voucher.

You need to request an unlock code from your old mobile provider.

Find your IMEI number

• Dial *#06# on your phone to get your unique IMEI code.

• Make a note of this number.

Contact your old network provider (e.g., Gomo, Three, Eir) and request to unlock.

Unlocking times vary depending on the provider. Some unlock immediately, while others take a few days.

To activate your Lidl Connect SIM, Scan the QR Code on your SIM pack OR visit LidlConnect.ie/activate/sim

Get a new number


If you have requested a new number, follow the steps online.

Keep your number

If you have requested to move your number over from another network, this will be completed within a 1-2 working hours.

Once your previous SIM stops working, this is your cue to pop your Lidl Connect SIM into your phone.

Please ensure you don’t insert your Lidl Connect SIM until your existing SIM stops working.
If your Lidl Connect SIM doesn’t work, turn your phone off and on again.

If your having trouble activating your SIM online, our Live Chat agents are here to help.

You can redeem your Lidl Connect top-up voucher in two ways, depending on whether you are getting a new number or keeping your current number.

Option 1: New Numbers Only

Redeem During SIM Activation (For New Numbers Only) If you are getting a new Lidl Connect number, you can enter your voucher code during the activation process.

1. To activate your Lidl Connect SIM, Scan the QR Code on your SIM pack OR visit LidlConnect.ie/activate/sim

2. Enter your SIM details (found on your SIM card).


3. Select “Get a New Number” and follow the steps.


4. Enter your €14.99 top-up voucher code (found on the SIM receipt).


5. Click Activate – your SIM will be activated, and the €14.99 top-up will be applied automatically.

Option 2: Keep your number 


Call 50261 & Enter the Top-up voucher number



If you are keeping your existing number, or you didn't redeem your voucher during activation, you must text “topup:” plus your 13-digit top up number to 50261.



Example: topup: 1234567890123


If you’re having trouble activating your Lidl Connect SIM online, don’t worry—we’re here to help!

There are a few possible reasons why your activation might not be working:

• Incorrect SIM details – Double-check that you’ve entered the correct SIM code number from the back of your SIM card.

• Network issues – Try refreshing the SIM activation page or using a different device.

• Website maintenance – Occasionally, our activation system may be temporarily unavailable.

For help, contact us on Live Chat. Our support team will guide you through the activation process and get you connected as quickly as possible.

Most numbers switch to Lidl Connect within 1–2 hours.


In some cases, it can take longer. If the switch takes more than 24 hours, you may be eligible for compensation.


To proceed, please contact our Live Chat team who will assist you with submitting your request.